A: We are excited you have purchased our SĒ products. We want you to love your purchase, but sometimes a product just doesn't work for you.We’ve all been there No big deal! In the event that you are unsatisfied, we accept returns within 30 days of purchase. If any product you purchase is damaged or faulty when delivered, we reserve the right offer a discretionary exchange or refund as appropriate. Please note that if the damage to a Product occurs after delivery, no refund or exchange will be made. All returns must be made by the purchaser and the original order number must be provided, along with the reason for the return.

Please contact our customer support at info@sehaircare.co and we will be happy to help you!  Provide your order number and the items you wish to return, and a member of our customer support team will assist you with your return.

We are not responsible for any lost or stolen packages. We will not accept liability or process refunds for returned item(s) that we do not receive, or that are damaged in shipping on their return. It's important that returned products are in the same condition as when received or best possible condition- please take reasonable care of your returned item(s) and keep all packaging where possible.

Returns within the US are free.

Please allow up to 3-4  weeks for refunds to be credited to your original form of payment, and note that original shipping charges will not be refunded.

A: Yes, as long as you have used less than 1/4th of the product. 

A: Our packages do not include return slips. Email info@sehaircare.co  with your order number and we will help you with your return.

A: Refunds are issued back to the original payment method used. Please allow up to 3-4 weeks for refunds to be credited to your original form of payment. Please note: Original shipping charges will not be refunded.